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新加坡商Open Access BPO公司徵才
【遊戲產業 日文線上文字客服】全球線上遊戲 純文字客服 行政職 |需日文N1程度 英文中等|
※ Support Working Visa/Permit Application ※ 此職缺可協助辦理工作簽證: 歡迎非台灣籍人士投遞履歷
【投遞方式】
直接於104投遞履歷：https://www.104.com.tw/job/774de?jobsource=company_job
或將履歷及初步自我介紹發至HR信箱應徵：mechen@openaccessbpo.com
*通過初步篩選者將收到試題測驗
【薪資待遇】
40,000~45,000/月薪，另有年終獎金
【Key Responsibilities】
Provide high-quality customer support following the "Omotenashi" spirit.
Handle customer inquiries via email and live chat.
Language Scope:
－Email: Support in both Japanese and English.
－Live Chat: Primarily Japanese, with an increasing volume of English. Assist with promotions and ad-hoc tasks as required.
【Requirements】
Native or near-native Japanese (written and spoken).
Basic English proficiency for platform and communication needs.
Strong communication skills and ability to work under pressure.
General PC skills (Microsoft Word and Excel).
Previous customer support experience is preferred.
We provide:
－Merit Increase twice a year
－Japanese supervisor coaches
Tips:
1. Resume with Japanese version (including cover letter or autobiography) are preferred.
2. Interview will be in Japanese and English.
3. Experienced in game industry or gamers are preferred.
【Key Responsibilities】
Provide high-quality customer support following the "Omotenashi" spirit.
Handle customer inquiries via email and live chat.
Language Scope:
－Email: Support in both Japanese and English.
－Live Chat: Primarily Japanese, with an increasing volume of English. Assist with promotions and ad-hoc tasks as required.
【Requirements】
Native or near-native Japanese (written and spoken).
Basic English proficiency for platform and communication needs.
Strong communication skills and ability to work under pressure.
General PC skills (Microsoft Word and Excel).
Previous customer support experience is preferred.
We provide:
－Merit Increase twice a year
－Japanese supervisor coaches
Tips:
1. Resume with Japanese version (including cover letter or autobiography) are preferred.
2. Interview will be in Japanese and English.
3. Experienced in game industry or gamers are preferred.
Location: XinYi Dist., Taipei, Taiwan (near XiangShan MRT Station).
【主要職責】
依「Omotenashi（以客為尊）」精神，提供高品質客戶服務
透過 Email 與線上即時聊天（Live Chat）回覆客戶問題
語言使用範圍：
－Email：需使用日文與英文回覆
－Live Chat：以日文為主，英文使用比例逐漸增加
協助活動推廣及其他臨時交辦事項
【任職條件】
具備日文母語或接近母語程度（聽、說、讀、寫）
具備基本英文能力（可應付系統操作及日常溝通）
良好的溝通能力，並能在壓力下工作
具備基本電腦操作能力（如 Microsoft Word、Excel）
具客服相關經驗者佳
【我們提供】
每年兩次調薪機會（Merit Increase）
日籍主管帶領與指導
【應徵小提醒 】
建議提供日文版履歷（包含自我介紹或履歷內容）
面試將以日文與英文進行
具遊戲產業經驗或本身為玩家者佳
【工作地點 】
台北市信義區（近象山捷運站）
【關於我們】
一路通有限公司擁有各國語言的人才，這裡有韓國人、日本人、馬來西亞人、美國人等；在這裡學習的不只是客服技巧，更能活用語言，且升遷管道透明，考核調薪制度明確，若您喜歡工作節奏快速、有變化，以及團隊會相互鞭策的多元文化環境，並追求一份穩定且符合未來市場的工作，歡迎加入我們。